Kimberlite Partners
In today's fast-paced world, organizations need to act quickly and efficiently. At Kimberlite Partners, we leverage our extensive experience to help you reach your key objectives faster. Founded by the team behind Demand Solutions Group (DSG), NetSuite's top Solution Provider, and creators of Managed Application Consulting (MAC), we bring deep expertise to Software Publishers and Solution Providers in the Software Subscription Economy.
Our team has demonstrated significant impacts through MAC solutions, driving substantial revenue growth and boosting NetSuite license sales and implementation services. With Kimberlite Partners, you gain access to proven strategies and expert insights, helping you avoid pitfalls and embrace best practices for product initiation, team training, and service delivery.
Additionally, we've developed DiamondCare Assist to help our partners manage the high demand in the NetSuite and Salesforce markets, ensuring they can scale efficiently and effectively. Join us and leverage our know-how to succeed in today’s competitive landscape.
Leadership Team
We are a proven team that have excelled in both Solution Provider and Software Publisher environments. The team includes the Founder and Managers of DSG which was NetSuite’s Largest Solution Provider when acquired in 2015. Included in the acquisition was the foundation of NetSuite’s Advanced Customer Support which has resulted in the largest add-on product for NetSuite.
Todd Fitzwater
General Manager & Founder
Jason Dennis
VP Operations, Founder
Venkat Sankaran
VP of Technology & Founder
Ritch Haselden
VP Revenue & Founder
Debbie Bunn
Delivery Principal
Liz Dooley
Talent Acquisition
Sari Fitzwater
Finance and Services Operations
Todd Fitzwater is a founder and the General Manager of Kimberlite Partners.
With a career spanning 40 years and includes starting 4 companies, selling 3 companies and executive leadership in 6 other companies, Fitzwater brings a wealth of experience in professional services, IT, managed services, sales, product marketing and entrepreneurship.
Fitzwater most recently was the VP of Services Marketing and Solution Sales at NetSuite Oracle after his last start-up, Demand Solutions Group, was acquired by NetSuite. His experience has included stints at Professional Computer Resources, Canteen, Apple, Zamba Solutions. Plexus Technologies and Encover.
Outside of work his love of biking is only exceeded by his love for his wife and two daughters.
Jason has over two decades of business application consulting and in building and scaling customer success teams.
Most notably, in 2010 he joined the executive leadership team of Demand Solutions Group (DSG), a NetSuite and Salesforce.com Solution Provider. In April 2016, DSG became the first and only services-company acquisition in NetSuite’s history.
Jason remained through the subsequent Oracle acquisition of NetSuite, and over the next four years oversaw functional delivery for the hyper-growth global expansion of the consultative subscription service branded as Advanced Customer Support (ACS).
Prior to his tenure with DSG / NetSuite / Oracle, Jason held a senior business application leadership position at The Walt Disney Company, and customer success leadership positions at Solomon Software, Great Plains Software and CBH, a mid-size Cognos solution provider acquired by public UK-based Ineum Consulting. Jason holds a BS in Economics with honors from Cal Poly, San Luis Obispo.
In his free time, he enjoys family time with his wife and four sons, travel, winter sports, guitar, golf and hiking.
Venkat Sankaran is a Founder and VP of Technology at Kimberlite Partners.
Venkat has a career spanning 30 years in business application consulting and in building large services teams with focus on Technology. Venkat brings in extensive experience in technology services, professional services, IT & managed services.
Most recently Venkat was Senior Director at Oracle/Netsuite running Customer Success Technology team after the acquisition of Demand Solutions Group by Netsuite, where he served as Partner running Technology Services. Venkat’s experience include his stints at Technology Solutions Company, Zamba Solutions and Quick Silver Group.
In his spare time Venkat enjoys playing and watching sports, spending time with his wife and two sons.
Ritch Haselden is a Founder and the VP Revenue at Kimberlite Partners.
Ritch brings a rich 25 year career of building and leading sales teams while developing successful go-to-market strategies for managed services and subscription businesses.
Most recently, Ritch was Senior VP of North America for Essence Group where he extended the success of the Essence Group’s success in Cloud IoT solutions and managed services to the Americas. During his career Ritch has performed similar roles in executive management positions at ResponseLink, Encover and Rainmaker Systems. In addition, Ritch has spread his entrepreneurial wings with his GolfNow venture sold to Comcast in 2010.
In his spare time Ritch and his wife enjoy remodeling homes, cycling and the occasional round of golf.
Debbie is a strong leader with nearly 20 years of cloud ERP experience. She started working with the NetSuite platform in 2003 at Explore Consulting (now RSM), implementing e-commerce websites with a focus on user experience and pushing the boundaries of the NetSuite SaaS application.
Relying on her techno-functional background, Debbie spent several years at Demand Solutions Group (DSG) architecting solutions for customers spanning all industries. Through the acquisition of DSG, Debbie was a proud member of the Oracle|NetSuite team for 6+ years leading the Retail/WD Advanced Customer Support (ACS) team. Most recently, Debbie was a Practice Director on the Oracle|NetSuite ACS team, responsible for scaling the global functional delivery team.
At Oracle|NetSuite, Debbie was instrumental in architecting and deploying the custom subscription management solution used for internal operations of millions of ARR.
Debbie holds a BS in Information Technology and Administration Management. In her free time, she enjoys splitting time between NYC and the Catskill Mountains with her partner Jason.
Liz is a Chief NetSuite Talent Finder and Recruiting Strategy Advisor with over twenty years of recruiting experience. She has worked with a wide variety of companies across the West Coast to lead recruiting efforts and fill vital roles.
She has helped grow several professional service partners from start up mode through to acquisition including Centerstance and Demand Solutions Group. Before coming on full-time with Kimberlite, Liz spent over a decade as an Independent, partnering with Executive teams to grow organizations and improve hiring and retention strategies.
Liz is also a Founder and President of a non-profit supporting families and children with a life-threatening birth defect. Liz holds a BS in Business Administration, with a minor in German from University of Oklahoma.
Liz resides in Portland, Oregon with her husband and two daughters. Though she does not have much spare time, she enjoys running (2x Marathoner) and exploring the amazing local cuisine.
Sari Fitzwater is the Finance and Service Operations Lead at Kimberlite Partners. Over 35 years in Silicon Valley working in business application consulting, and IT management, including several fortune 500 companies and startups.
Sari has a wealth of experience in Systems and Business Consulting, IT Management as well as Mergers and Acquisitions. She has led many ERP and CRM implementations including NetSuite. Sari has a passion in leading individuals and teams, helping people achieve their desired definition of success.
This ultimately led her to get a master’s degree from Santa Clara University in Counseling Psychology, as well as Life Coaching Certifications from IPEC and Positive Intelligence.
Sari brings a diverse background working with leaders and individuals in finding their purpose both in and out of the work place, and when needed, achieving financial health.
WHAT PEOPLE ARE SAYING
“NetSuite’s MAC offering, ACS, has made it possible for us to achieve our record 30% YoY growth”“We knew the leverage of our MAC, ACS, would increase subscription revenue but we were really happy to see it drive an uptick in license sales and downtick in churn”
- Sam Levy
SR VICE PRESIDENT SALES Oracle Netsuite
We expected to increase customer satisfaction with KLP’s approach, the unexpected surprise was the increase in employee satisfaction"“Demand for the KLP facilitated offerings have exceeded my expectations and are only limited by my capacity. I could increase it today by 50% with more resources”
- Dirk Shimpach
goVirtualOffice
"We love working with Debbie and Jason and consider them trusted advisors."
- Maria Volkmer
The Vested Group
"The KLP process compressed the time by a factor of 3 to 4 times which includes a savings of time due to false starts, wasted efforts etc."“The launch of the Catalyst product has resulted in a pipeline of deals that is dramatically larger than I would have expected”
- Mike Faster
CEO Coyote Creek
"KLP was able to provide a prescriptive process that would maximize revenue and reduce the complexity of our post implementation support. They are super knowledgeable, and the KLP team are great resources. They will walk you through the process at your speed and ensure that you end up with a product that performs”
- John Mack
Managing Director at The Vested Group
"The experience and value that Todd and Jason bring to us is invaluable to me and to our ability to scale this program! Love working with them!”
- Garrett Kramer
VP, Customer Loyalty at Godlan Inc.