Introduction to PartnerCare
PartnerCare by KimberLite Partners is designed to elevate your status as a solution provider or VAR by closely examining and enhancing key aspects of your business. Whether it's achieving specific financial goals, improving efficiency, or enhancing service delivery, our PartnerCare service is tailored to address these critical areas.
Purpose:
Are you achieving the goals that you set for your business? Are you performing at peak efficiency? Are your margins and revenue targets being met? Is your valuation where you want it to be? If you answered no to any of these questions, KimberLite Partners (KLP) can help you get there. Utilizing years of Solution Provider and VAR experiences, KLP will leverage their Partner Care approach to make you shine like the best-run VARS and Solution Providers. KLP will assess and advise in your transformation.
Comprehensive Business Evaluation
Our thorough assessment covers all vital areas of your business, from organizational structure and strategic relationships to your product offerings and market presence. Areas that KLP will evaluate include:
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Current Organization & Responsibilities
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Current Strategic Relationships
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Current Revenue Sources
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Markets Served, Segmentation of Customers
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Differentiators
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Customer Lifecycle
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Product & Service Offering(s)
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Service Operations
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Development
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Sales & Marketing
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Finance & Administration
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Employee Relations & Metrics
Strategic Execution for Improvement
Following the assessment, our team provides expert advice on implementing the recommended improvements. We help you align your strategies with your goals, offer tactical planning and execution support, and guide your transition to the desired future state. Our advisement includes:
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Aligning strategies/initiatives with stated goals
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Providing tactical planning & execution to ensure success
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Offering strategies for transition to the future state
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Auditing/monitoring marketing, sales, and delivery
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Creating and tracking KPIs
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Conducting NPS and delivery surveys
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Performing quarterly health checks
Transform Your Consultancy for Maximum Success
Assessment Services
Kimberlite Partners conducts a thorough assessment of your business operations, including organizational structure, strategic relationships, revenue sources, market segmentation, and more. Our assessment services provide you with a detailed roadmap for improvement, helping you identify key areas to optimize and grow.
Strategic Advisement
Kimberlite Partners offers strategic advisement to help you implement recommended improvements. Our expert guidance aligns your strategies with your business objectives, ensuring successful execution and sustainable growth.
ENHANCE YOUR BUSINESS STRATEGY
Get Started with Kimberlite Partners
PARTNERCARE fREQUENTLY ASKED QUESTIONS
Your Questions, Answered
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What types of businesses does Kimberlite Partners work with?
Kimberlite Partners specializes in working with Solution Providers and Value-Added Resellers (VARs). We help these businesses improve performance, optimize operations, and achieve their strategic goals through tailored assessment and advisement services.
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How does Kimberlite Partners' assessment process work?
Our assessment process involves a comprehensive evaluation of various aspects of your business, including organizational structure, strategic relationships, revenue sources, market segmentation, and more. We provide a detailed roadmap with actionable recommendations to drive improvement and growth.
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What can I expect from Kimberlite Partners' strategic advisement services?
Our strategic advisement services offer expert guidance to implement recommended improvements from our assessments. We help align your strategies with business objectives, ensure successful execution, and support sustainable growth through ongoing advisement and support.
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Kimberlite Partners leverages years of experience to identify inefficiencies within your operations and provides targeted recommendations to optimize processes. Our goal is to help you achieve peak efficiency, meet revenue targets, and enhance overall business performance.
We offer regular health checks, KPI tracking, and performance surveys to keep your business on track and continuously improving.
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What sets Kimberlite Partners apart from other consultancies?
Kimberlite Partners brings a unique blend of expertise and experience to the table. As founding and initial members of Demand Solutions Group (DSG), NetSuite's top Solution Provider, we pioneered the Managed Application Consulting (MAC) approach. We also played a key role in creating and launching NetSuite's Advanced Customer Support service. This rich legacy, combined with our innovative strategies, allows us to offer unparalleled support to Software Publishers and Solution Providers in today's Software Subscription Economy. Our deep industry knowledge and proven methodologies set us apart, ensuring we deliver exceptional results for your business.
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