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What is MAC

Managed Application Consulting (MAC) 

 

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What is MAC?

As businesses move toward a Services-as-a-Subscription model, understanding and implementing Managed Application Consulting (MAC) becomes essential.


Managed Application Consulting (MAC) represents a significant shift in service delivery models. MAC integrates three essential service areas—Support, Professional Services, and Managed Services—into a cohesive subscription offering. This innovative approach helps businesses transition from reactive, project-based services to proactive, continuous engagement models that drive long-term growth and customer satisfaction.

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MAC Services

Our services begin with a holistic overview of your business to assess whether a Managed Services offering will be successful and provide the results you are looking for. Following this, using our DiamondEase approach, we will facilitate the creation, roll-out, and monitoring of your own Managed Services. Leveraging a pay-for-performance approach or, if preferred, a consulting engagement, we ensure that we are all motivated by the same goals for success.


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MAC Stack

Our technology stack specifically addresses the unique needs of creating and operating a MAC. Available on the NetSuite platform, the Salesforce Platform, or as a service platform hosted by us.

1-May-31-2024-03-42-32-5005-PM

 

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MAC Staff

We can provide KLP Certified NetSuite Staff on a temporary basis to deliver your MAC services, allowing you to achieve scale before we transition the services to you.

2-May-31-2024-03-42-32-4956-PM

 

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START YOUR MAC JOURNEY WITH EXPERT GUIDANCE

Schedule a Consultation to Explore MAC for Your Business

 

 

 

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Benefits of MAC

1

 

Annual Recurring Revenue


Transitioning to a subscription-based service model allows businesses to secure predictable and recurring revenue streams. This enhances financial stability and growth potential, providing a steady income flow that can be relied upon year after year, ensuring consistent financial performance.

2

 

Customer Satisfaction


 Continuous, high-quality support and professional services ensure that customers derive maximum value from their software investments. This ongoing engagement fosters higher levels of satisfaction and trust, leading to more positive customer experiences and stronger relationships.

3

 

Customer Retention


The integrated, proactive approach of MAC builds strong, long-term relationships with customers. By addressing their evolving needs and ensuring consistent service quality, businesses can achieve higher retention rates and sustained loyalty, making the solution indispensable.

Why Choose KimberLite Partners for MAC

Choose KimberLite Partners for your Managed Application Consulting (MAC) needs and benefit from our deep expertise and a proven track record. We stand out in the industry for successfully launching MAC solutions tailored for both solution providers and software publishers. Our approach has led to remarkable improvements in service efficiency and revenue growth for our clients.

  • Proven Solutions: We've developed and refined MAC solutions that consistently deliver tangible results.
  • Documented Success: Explore our client success stories and testimonials to see the direct impact of our MAC implementations on their business performance.

This integration of expertise, results, and real-world success stories highlights why KimberLite Partners is the right choice for implementing and managing MAC solutions.


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  +1 831 566 6476
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