What will MAC do for me

Revolutionizing Service Management with Managed Application Consulting (MAC)

Managed Application Consulting (MAC) integrates key business services into a unified subscription model, enhancing the way you manage and deliver these services. This approach significantly benefits software publishers and solution providers in the subscription economy.

Committed Long-Term Engagement: Build lasting relationships with your customers through continuous engagement that evolves with their needs.
Dedicated Delivery Team: Benefit from a team that understands your environment and is committed to your success.
Ongoing Needs Discussions: Regular discussions with customers to ensure the service evolves with their changing business requirements.
Increased Value: Enhance the overall value of your solutions to customers, encouraging loyalty and satisfaction.
Higher Customer Satisfaction: Achieve superior customer satisfaction through responsive and personalized service.
Reduced Support Costs: Decrease the workload on your support teams by addressing complex issues proactively.
Streamlined Management of Small Projects: Efficiently manage and schedule small-scale projects to maintain momentum and productivity.

Multiple Statements of Work (SOWs): Deal with the complexities and inefficiencies of handling numerous SOWs.
Sporadic Revenue Streams: Face the challenges of unpredictable revenue streams.
Changing Teams: Struggle with the lack of consistency in team composition, affecting service quality.
Customer Dissatisfaction: Encounter increased dissatisfaction due to unmet needs and expectations.

Professional Guidance

Unlock the potential of Managed Application Consulting (MAC) with our customized approach. Kimberlite Partners assists you in seamlessly blending support, professional services, and managed services into a unified subscription model, boosting customer satisfaction and retention while ensuring steady revenue growth.

1-May-13-2024-05-34-54-3722-PM

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Complete Assistance from Start to Finish

Successfully transition to a Services-as-a-Subscription model with the full support of Kimberlite Partners. From the initial implementation to continuous improvement, our experienced team ensures your MAC solution fulfills all your requirements and surpasses customer expectations.

2-May-13-2024-05-34-54-3621-PM