Implementation is only the start of the journey not the end

• More time is actually spent after the application is live

• Life expectancy of an ERP 5-10 years

• Business is changing so rapidly

• Competition is so fierce, efficiency is king

• Cloud software is providing new, better, additional capabilities

• Many organizations are taking the templated approach

• Cheaper, faster, predictable… commodity based

• Demands follow-up for specificity of needs

• Scarcity of resources and knowledge

DiamondCare includes the following:

• Full post implementation customer support or technology support

• All the tools in the toolbox you would need

• Any type of resource, knowledge and/or task

• Named resource(s) to provide service continuity

• Immediate response when you need it (no SOW hassle)

• Simple monthly consumption model to apply as needed: any type of knowledge for any type of task.